Dr. Enrique A. Matabar, DDS

Stephen Byrd
1 Star
I sought out Dr. Enrique A. Matabar's dental practice and scheduled an initial appointment for Thursday, October 12th. Due to work obligations, I promptly called back the next day to reschedule for Friday, October 13th (weeks in advance). The receptionist assured me of the date change, so I thought everything was in order. Upon arriving at the practice after navigating across town and securing parking, I was greeted with a note informing patients that the office was closed for training. To add to the confusion, their voicemail indicated closures for both Thursday and Friday. Both of the days the scheduled and confirmed me for during previous calls. What left me truly frustrated was the complete absence of any heads-up or courtesy call regarding this closure. Consequently, I lost precious time due to this oversight. While I understand that continuous training is essential for healthcare professionals, some scheduling forethought and effective communication for scheduled patients is equally paramount. I'm left feeling disappointed and underwhelmed by the administrative aspect of Dr. Matabar's practice.
Friday 13th October 2023

Asher Wang
5 Star
staff were very friendly. easy check in and short wait. dentist and hygienist were efficient and quick.
Friday 20th December 2024

Raven Shaw
1 Star
The admin staff is going to ruin this practice. Rude, unprofessional, and unorganized. I’m done. The prices change, but the attitude stays the same. DO NOT GO HERE IF YOU DO NOT WANT A HEADACHE.
Thursday 16th January 2025

Janis Benson-EL
1 Star
Dr. Matabar put in a crown for me after I had issues with a previous crown made elsewhere. I brought my husband to him because I thought he could help him. My husband needed dentures because he was unable to chew food. Dr. Matabar made his dentures. I had to bring my husband back 2 or 3 times to make adjustments. The dentures he made are not wearable at all and hurt my husbands gums really bad even after the adjustments. As for the crown he made for me, it is not sealed properly and I have big gap there. I found out after I had X-rays elsewhere. That dentist asked me who put the crown in because it was not sealed properly and showed me gap in the X-Ray pictures. We are seniors and the money we paid with Dr. Matabar was money down the drain. So disappointed, we will not be back.
Tuesday 11th July 2023

Sidney Monroe Williams
1 Star
This office is so disorganized. Good luck getting the receptionist, Ms. Carla, to file your dental claims on time, answer the phone/respond to voicemails, or reply to emails.
Friday 5th July 2024